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Bertie's Music

4.3 ★★★★☆ 202 Google reviews · Guitar & music store in El Paso, Texas

Repairs & setups
Bertie's Music, guitar store in El Paso, TX — photo 1
Bertie's Music, guitar store in El Paso, TX — photo 2

Retail and repair shop for saxophones, trumpets, violins, guitars and other instruments.

Plan your visit

  • Repairs & setups a repair bench comes up in reviews and the store's own info — call ahead for turnaround, since good techs run a queue
  • Instrument rentals rentals mentioned — the usual route for band & orchestra season; ask about rent-to-own credit
  • Today see hours ·
  • Phone (915) 591-1759
  • Website bertiesmusic.com

Hours

Monday 10 AM–6 PM
Tuesday 10 AM–6 PM
Wednesday 10 AM–6 PM
Thursday 10 AM–6 PM
Friday 10 AM–6 PM
Saturday 9 AM–5 PM
Sunday Closed

Hours can shift for holidays, clinics, and lesson schedules — worth a quick check before a special trip.

What's on the wall

Instrument and gear categories at Bertie's Music, confirmed in players' own reviews and the store's own info — not guessed from the sign out front.

🔧 Repairs & Setups 8 mentions

“He answered all the questions I had and offered to repair instruments for a great quote.”

All stores with repairs & setups →

🪕 Ukulele, Banjo & Folk

All stores with ukulele, banjo & folk →

🥁 Drums & Percussion 3 mentions

All stores with drums & percussion →

🎺 Band & Orchestra 2 mentions

“Went to get my son's violin repaired and they took care of it in less than ten minutes, when other places were saying that it may take up to two weeks.”

All stores with band & orchestra →

What players say again and again

The things reviewers bring up again and again across 202 Google reviews — with their own words as proof.

😊 friendly staff 3 mentions

“The staff is very friendly and provides great customer service.”

From the reviews

Very quick and friendly service. You submit your rental request online with not hassle. I was notified less than 24hrs of placing my online rental request that my instrument was ready for pick up. The staff is very friendly and provides great customer service.

★★★★★ — Daniella, Aug 2021

Went to get my son's violin repaired and they took care of it in less than ten minutes, when other places were saying that it may take up to two weeks. There is no other place that we will go to. Thanks for the great service.

★★★★★ — E., Dec 2021

Very kind owner. He answered all the questions I had and offered to repair instruments for a great quote. Also patiently helped me return my rental instruments and get my bill squared away.

★★★★★ — Grace, Apr 2025

Awesome store for all ur instrument repairs and or rentals. I had to return an instrument here and the gentleman assisting me was great, polite and so heart warming.

★★★★★ — Veronica, Oct 2025

Excerpts from public Google reviews. Read all 202 reviews →

Where to find Bertie's Music

1550 N Zaragoza Rd #A-105, El Paso, TX79936

Get directions

Guitar stores near Bertie's Music

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Instruments, microphones, and other music-related accessories for sale in a shop.

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Listing verified July 2026 from public business records and player reviews. Something out of date? Report a correction. Own this store? Claim your listing — it's free.