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Cream City Music
4.8 ★★★★★ 602 Google reviews · Guitar & music store in Brookfield, Wisconsin
Dealer offering new, used, and vintage guitars, plus amps and repair services.
Plan your visit
- Repairs & setups a repair bench comes up in reviews and the store's own info — call ahead for turnaround, since good techs run a queue
- Buys & trades used gear they buy, trade, or consign used instruments — bring the case and any original parts, and expect trade credit to beat the cash offer
- Lessons lessons come up in reviews and the store's own info — call about openings, instruments taught, and rates before the first visit
- Today see hours ·
- Phone (262) 860-1800
- Website creamcitymusic.com
Hours
| Monday | Closed |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 10 AM–5 PM |
| Sunday | 10 AM–5 PM |
What's on the wall
“In 2023 I ordered a Squier Paranormal Custom Nashville Stratocaster and when Cream City Music received a small shipment the guitars did not pass thier inspection process.”
“Cream city music is awesome, if you’re a guitar or bass player or know someone who is check out this place and tell the people.”
“They offer a large selection of top quality guitars, amps, effect, and accessories but the number one reason they are my first stop to shop is their customer service.”
“I have purchased quite a few higher end new and vintage guitars and amps from them and it's always been a great transaction in terms of quality, price and service.”
“I always keep coming back to Cream City Music for their great selection of new, used & vintage guitars….”
“and CCM's sales process that includes full setup, new strings of the buyers's choice AND best packing job I've ever seen (double boxed), was over and beyond.”
Brands they deal
“Purchased a 2024 Fender Players Series II Telecaster from these guys on Reverb.”
“BUT SECONDLY, I saw a vintage Gibson SJ on their instagram feed, and reached via email out to Max to see what he could do on it.”
“In 2023 I ordered a Squier Paranormal Custom Nashville Stratocaster and when Cream City Music received a small shipment the guitars did not pass thier inspection process.”
What players say again and again
“and CCM's sales process that includes full setup, new strings of the buyers's choice AND best packing job I've ever seen (double boxed), was over and beyond.”
“I’ve shopped with Bill House a few times there and I’ve always been impressed by how knowledgeable he is by answering any questions I’ve had.”
“Recently, Nathan Edmondson has been my sales person and he has been great to work with ensuring that I get the product I need at a good price.”
From the reviews
This is how customer service should be. A about a month ago, I picked up a Blackstar TV-10A amp from Cream City Music. After playing it for about a week, I noticed an odd rattle. I opened it up, checked everything, and found nothing. The noise disappeared for a bit… but a few weeks later, it was back.
Over the past year plus I've been blessed and able to purchase a few pieces from Bill House and Cream City Music and have been satisfied beyond all expectations.
I've been shopping here at Cream City Guitars in Brookfield for the past year and I wish I had discovered this shop years ago. I had purchased a guitar direct from Fender and it was not wired correctly. I sold it and bought an identical one from Cream City.
Cream city music is a music store that everyone should consider supporting, because they have a great variety and an amazing team! I’ve shopped with Bill House a few times there and I’ve always been impressed by how knowledgeable he is by answering any questions I’ve had.
Selling or trading gear at Cream City Music
Cream City Music comes up for buying and trading used gear — confirmed on their own site. Two things make the trip go better. First, bring the whole package: the case or gig bag, the original tremolo arm or bridge parts, the paperwork if you have it — a complete rig is worth real money more than a bare instrument, and it saves the back-and-forth of "can you bring the case in?" Second, know that trade credit almost always beats the cash offer, usually by a healthy margin — if you're upgrading anyway, price your old gear as a trade against the new one before you take cash. Either way, expect the offer to be below what the gear sells for on the wall; the gap is the store's margin for setup, warranty, and sitting on it until the right buyer walks in.
Lessons at Cream City Music
Reviews and the store's own info mention lessons at Cream City Music. If you're signing up a beginner (or restarting yourself), a quick call ahead answers the three things that matter: which instruments they teach, whether the schedule has openings at the time you actually need, and what a first lesson costs. There's no wrong first guitar — a good teacher will happily work with whatever you walk in with, and a shop that teaches usually keeps affordable starter instruments on hand for exactly this reason.
Guitar stores near Cream City Music
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