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Guitar Center
4.3 ★★★★☆ 708 Google reviews · Guitar & music store in Cheektowaga, New York
Retailer specializing in guitars, basses, drums and keyboards, plus recording, DJ and lighting gear.
Plan your visit
- Repairs & setups a repair bench comes up in reviews and the store's own info — call ahead for turnaround, since good techs run a queue
- Buys & trades used gear they buy, trade, or consign used instruments — bring the case and any original parts, and expect trade credit to beat the cash offer
- Lessons lessons come up in reviews and the store's own info — call about openings, instruments taught, and rates before the first visit
- Instrument rentals rentals mentioned — the usual route for band & orchestra season; ask about rent-to-own credit
- Today see hours ·
- Phone (716) 681-6282
- Website stores.guitarcenter.com
Hours
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–7 PM |
What's on the wall
“Scored a sweet electric acoustic guitar from here from an equally sweet sales women.”
“The service I received from the sales representative Zack, was 5 stars and he was willing to demonstrate how the guitar would sound while I made my decision.”
“Well stocked with quality musical instruments and most things used and new for playing out in bands or single performances.”
“I rolled the dice and tried the repair shop at the Cheektowaga Store for some fretwork.”
“Guitar Center doesn't sell only guitar they sell drums, keyboards, DJ machines, guitar stings, gears, drumsticks and many more.”
Brands they deal
What players say again and again
“A very special shout-out to Joe, the repairman, who went over and above, using his expertise to bring the best out of my guitar.”
From the reviews
I rolled the dice and tried the repair shop at the Cheektowaga Store for some fretwork. I was really taken back by the customer service, knowledge and passion the guys had for trade. My neck, fretboard and frets came back playing as good as guitars I own that cost almost twice as much.
In one word it's awesome! Rows, column and stacks full of Guitars of various types are sold here. From old, refurbished to new one, Aquistics to electric, low price to expensive one you can find here.
Staff was awesome, very friendly, and informative. Grabbed the kiddos first guitar on sale and the person cashing us out was excited about it and complimented and reassured my son this is going to be one of the coolest things and best choices he will ever make.
I had a great experience here. I came in to get my guitar restrung and it was only $25 and the repair man was lovely. He had long blonde hair and glasses and the customer service was amazing! He went above and beyond in showing me how to restring it and I couldn't have asked for a better interaction.
Selling or trading gear at Guitar Center
Guitar Center comes up for buying and trading used gear — confirmed on their own site. Two things make the trip go better. First, bring the whole package: the case or gig bag, the original tremolo arm or bridge parts, the paperwork if you have it — a complete rig is worth real money more than a bare instrument, and it saves the back-and-forth of "can you bring the case in?" Second, know that trade credit almost always beats the cash offer, usually by a healthy margin — if you're upgrading anyway, price your old gear as a trade against the new one before you take cash. Either way, expect the offer to be below what the gear sells for on the wall; the gap is the store's margin for setup, warranty, and sitting on it until the right buyer walks in.
Lessons at Guitar Center
Reviews and the store's own info mention lessons at Guitar Center. If you're signing up a beginner (or restarting yourself), a quick call ahead answers the three things that matter: which instruments they teach, whether the schedule has openings at the time you actually need, and what a first lesson costs. There's no wrong first guitar — a good teacher will happily work with whatever you walk in with, and a shop that teaches usually keeps affordable starter instruments and rentals on hand for exactly this reason.
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