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Superior Exchange Gold Buyers

4.2 ★★★★☆ 99 Google reviews · Guitar & music store in New Haven, Connecticut

Buys used gear Vintage specialist Repairs & setups

Family-owned pawn shop offering used electronics, musical instruments, tools, and jewelry.

Plan your visit

  • Repairs & setups a repair bench comes up in reviews and the store's own info — call ahead for turnaround, since good techs run a queue
  • Buys & trades used gear they buy, trade, or consign used instruments — bring the case and any original parts, and expect trade credit to beat the cash offer
  • Today see hours ·
  • Phone (203) 787-1444
  • Website superiorexchange.net

Hours

Monday 9:30 AM–6 PM
Tuesday 9:30 AM–6 PM
Wednesday 9:30 AM–6 PM
Thursday 9:30 AM–6 PM
Friday 9:30 AM–6 PM
Saturday 10 AM–5 PM
Sunday Closed

Hours can shift for holidays, clinics, and lesson schedules — worth a quick check before a special trip.

What's on the wall

Instrument and gear categories at Superior Exchange Gold Buyers, confirmed in players' own reviews and the store's own info — not guessed from the sign out front.

🎸 Bass Guitars 2 mentions

“We put a Fender Jazz Bass on layaway for my granddaughter.”

All stores with bass guitars →

♻️ Used Gear 3 mentions

“I needed another Nintendo Switch for my Ring Fit Adventure and was able to buy a good used one from here for a fair price.”

All stores with used gear →

Brands they deal

Brands players name in their reviews of Superior Exchange Gold Buyers — the fastest way to tell what's actually hanging on the wall before you drive over.

🏷️ Fender

“We put a Fender Jazz Bass on layaway for my granddaughter.”

Who else deals Fender →

Brand mentions are mined from reviews and the store's own info — they tell you what's on the wall, not formal authorized-dealer status. If warranty coverage matters, confirm dealer status with the store or the brand's own dealer locator.

What players say again and again

The things reviewers bring up again and again across 99 Google reviews — with their own words as proof.

🧠 knowledgeable staff 4 mentions

“I didn't expect to find top professional expertise in that setting.”

From the reviews

This week I sold a small amount of gold and silver bullion to Superior Exchange. I drove fifty miles because they were the closest dealer with an A+ Better Business Bureau rating. When I walked in the store I was a bit surprised because they also are pawn brokers.

★★★★★ — Richard, Apr 2014

Man I absolutely LOVE this company and the staff. I always feel like I’m walking into the home of an old friend and have never once felt uncomfortable with a sell or purchase. Superiors give pawn shops a great reputation.

★★★★★ — A, Jul 2024

Very nice place. Very friendly staff... Phil Sr and Phil Jr make me feel like I'm part of the family whenever I go there. Plus they give the best loans and they have the best prices of any pawn shop in state in my opinion. Plus they have alot of excellent merchandise

★★★★★ — Harvey, May 2018

Friendliest pawn shop staff you’ll ever encounter. Highest priced paid for precious metals and other valuables. They are very kind when it comes to holding your items that you have trouble meeting the payments on if you are a regular customer.

★★★★★ — Benjamin, Feb 2023

Excerpts from public Google reviews. Read all 99 reviews →

Selling or trading gear at Superior Exchange Gold Buyers

Superior Exchange Gold Buyers comes up for buying and trading used gear — confirmed on their own site. Two things make the trip go better. First, bring the whole package: the case or gig bag, the original tremolo arm or bridge parts, the paperwork if you have it — a complete rig is worth real money more than a bare instrument, and it saves the back-and-forth of "can you bring the case in?" Second, know that trade credit almost always beats the cash offer, usually by a healthy margin — if you're upgrading anyway, price your old gear as a trade against the new one before you take cash. Either way, expect the offer to be below what the gear sells for on the wall; the gap is the store's margin for setup, warranty, and sitting on it until the right buyer walks in.

Check trade-in info on their site

Where to find Superior Exchange Gold Buyers

1311 State St, New Haven, CT06511

Get directions

Guitar stores near Superior Exchange Gold Buyers

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Repairs & setups expert setups & repairsknowledgeable staff

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Listing verified July 2026 from public business records and player reviews. Something out of date? Report a correction. Own this store? Claim your listing — it's free.