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Guitar Center
4.4 ★★★★☆ 820 Google reviews · Guitar & music store in Richmond, Virginia
Variety of guitars, basses and drums from top brands, along with lessons and repairs.
Plan your visit
- Repairs & setups a repair bench comes up in reviews and the store's own info — call ahead for turnaround, since good techs run a queue
- Buys & trades used gear they buy, trade, or consign used instruments — bring the case and any original parts, and expect trade credit to beat the cash offer
- Lessons lessons come up in reviews and the store's own info — call about openings, instruments taught, and rates before the first visit
- Instrument rentals rentals mentioned — the usual route for band & orchestra season; ask about rent-to-own credit
- Today see hours ·
- Phone (804) 346-5151
- Website stores.guitarcenter.com
Hours
| Monday | 11 AM–9 PM |
| Tuesday | 11 AM–9 PM |
| Wednesday | 11 AM–9 PM |
| Thursday | 11 AM–9 PM |
| Friday | 11 AM–9 PM |
| Saturday | 10 AM–9 PM |
| Sunday | 11 AM–7 PM |
What's on the wall
“Had months of trouble with my classical guitar's intonation and thought it would never sound the same, and Jake made it sound good as new in like 15 minutes!”
“I needed my bass repaired and they got back to me pretty quickly with it fixed.”
“When you don't know about setups for acoustics, this is where you need to go.”
“He explained how lessons work, made suggestions on accessories I asked about, and was very pleasant despite regular interruptions by customers.”
“In my short visit, he taught me some incredibly helpful and influential information about drum cymbals, sticks, and drumming in general.”
“I had an excellent experience browsing digital pianos.”
Brands they deal
What players say again and again
“I needed my bass repaired and they got back to me pretty quickly with it fixed.”
“Mykel was helpful and extremely knowledgeable regarding the specifications and pros/cons of various pianos, as a musician.”
“Friendly staff who not only don't mind my son coming in and banging on the drums, but actively encourage it!”
“He was able to demonstrate the different play styles of several different bass and gave me his honest opinion on what sounded good, and what was worth it for a beginner.”
From the reviews
Ethan helped my boyfriend and I even though I am a total noob! I was looking to get a bass to learn to play and everything you need with it. He was able to demonstrate the different play styles of several different bass and gave me his honest opinion on what sounded good, and what was worth it for a beginner.
Jake Morley was incredibly helpful today. A poor, underprepared woman (me) came in on Christmas Eve with a cheap, beat up guitar purchased on Facebook marketplace and no idea how to make it a proper gift for her husband.
Fantastic experience in store at this Guitar Center location! I was greeted on the floor by an associate, directed to the location of the items in which I was interested and assisted in choosing the correct item for my needs. Perfect fit for the situation and it was a tremendously well-received gift for the recipient.
Picked up a Taylor Big Baby. The staff was helpful, offering assistance right off the bat. I didn't need it yet, so they left me alone till I'd made my selection, then they were very helpful. He (sorry I don't remember your name, man) offered the various protection plans, etc, but wasn't pushy.
Selling or trading gear at Guitar Center
Guitar Center comes up for buying and trading used gear — confirmed on their own site. Two things make the trip go better. First, bring the whole package: the case or gig bag, the original tremolo arm or bridge parts, the paperwork if you have it — a complete rig is worth real money more than a bare instrument, and it saves the back-and-forth of "can you bring the case in?" Second, know that trade credit almost always beats the cash offer, usually by a healthy margin — if you're upgrading anyway, price your old gear as a trade against the new one before you take cash. Either way, expect the offer to be below what the gear sells for on the wall; the gap is the store's margin for setup, warranty, and sitting on it until the right buyer walks in.
Lessons at Guitar Center
Reviews and the store's own info mention lessons at Guitar Center. If you're signing up a beginner (or restarting yourself), a quick call ahead answers the three things that matter: which instruments they teach, whether the schedule has openings at the time you actually need, and what a first lesson costs. There's no wrong first guitar — a good teacher will happily work with whatever you walk in with, and a shop that teaches usually keeps affordable starter instruments and rentals on hand for exactly this reason.
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