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Music & Arts
4.1 ★★★★☆ 65 Google reviews · Guitar & music store in West Hartford, Connecticut
Retail chain offering musical instruments, audio gear & accessories, plus rental & repair services.
Plan your visit
- Repairs & setups a repair bench comes up in reviews and the store's own info — call ahead for turnaround, since good techs run a queue
- Lessons lessons come up in reviews and the store's own info — call about openings, instruments taught, and rates before the first visit
- Instrument rentals rentals mentioned — the usual route for band & orchestra season; ask about rent-to-own credit
- Today see hours ·
- Phone (860) 231-9562
- Website stores.musicarts.com
Hours
| Monday | 11 AM–8 PM |
| Tuesday | 11 AM–8 PM |
| Wednesday | 11 AM–8 PM |
| Thursday | 11 AM–8 PM |
| Friday | 11 AM–8 PM |
| Saturday | 10 AM–5 PM |
| Sunday | 12–5 PM |
What's on the wall
“The customer service by telephone and in person was excellent; I spoke to a Chris and a Ruben, both of whom were gracious and helpful.”
“It’s rare to find a Music store these days.”
“My grandson takes lessons there and he scored highest in his grade/age group for Regionals!”
“I had my 40-year-old folk guitar re-strung and re-conditioned for $25!”
Brands they deal
What players say again and again
“The manager was really knowledgeable and helped us choose mid cost strings and a new bow suitable for a young but not brand new player.”
From the reviews
We are new to the area and we’re pleased to have found this music store just around the corner. The customer service by telephone and in person was excellent; I spoke to a Chris and a Ruben, both of whom were gracious and helpful. I had my 40-year-old folk guitar re-strung and re-conditioned for $25!
Service was amazing. My son plays contrabass and I don’t know much about the needs. The manager was really knowledgeable and helped us choose mid cost strings and a new bow suitable for a young but not brand new player. I appreciate that they didn’t do a hard sell with more cost than I was comfortable with right now.
Staff is always attentive and polite. Knowledgeable and helpful with any sort of question about an enormous range of instruments. Plus, my favorite, they aren't just trying to sell you something ! Melanie M helped me and overall the experience was stellar! Thanks Melanie !
Customer Service. Period. Chris, Alex & staff are dedicated and attentive. Prefer this place to others because of personal feel/vibe. They are knowledgeable and not forceful. Great stuff here.
Lessons at Music & Arts
Reviews and the store's own info mention lessons at Music & Arts. If you're signing up a beginner (or restarting yourself), a quick call ahead answers the three things that matter: which instruments they teach, whether the schedule has openings at the time you actually need, and what a first lesson costs. There's no wrong first guitar — a good teacher will happily work with whatever you walk in with, and a shop that teaches usually keeps affordable starter instruments and rentals on hand for exactly this reason.
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