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Downtown Sounds

4.8 ★★★★★ 181 Google reviews · Guitar & music store in Northampton, Massachusetts

Buys used gear Lessons Vintage specialist Repairs & setups

Instruments including guitars, drums, and keyboards, plus lessons and repair services.

Plan your visit

  • Repairs & setups a repair bench comes up in reviews and the store's own info — call ahead for turnaround, since good techs run a queue
  • Buys & trades used gear they buy, trade, or consign used instruments — bring the case and any original parts, and expect trade credit to beat the cash offer
  • Lessons lessons come up in reviews and the store's own info — call about openings, instruments taught, and rates before the first visit
  • Today see hours ·
  • Phone (413) 586-0998
  • Website downtownsounds.com

Hours

Monday 11 AM–7 PM
Tuesday 11 AM–7 PM
Wednesday 11 AM–7 PM
Thursday 11 AM–7 PM
Friday 11 AM–6 PM
Saturday 11 AM–6 PM
Sunday 12–5 PM

Hours can shift for holidays, clinics, and lesson schedules — worth a quick check before a special trip.

What's on the wall

Instrument and gear categories at Downtown Sounds, confirmed in players' own reviews and the store's own info — not guessed from the sign out front.

🔊 Amps & Pedals 2 mentions

“Howard was very knowledgeable and professional in repairing my Marshall JTM 60 amp!”

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♻️ Used Gear 2 mentions

“They sent me their used garbage, instead of the new guitar I had ordered.”

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🔧 Repairs & Setups 6 mentions

“I have visited Downtown Sounds to buy/trade/sell instruments, have service and repairs, and to purchase accessories like strings, reeds, picks, and replacement parts.”

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🎓 Lessons 3 mentions

“Took drum lessons with Garrett for 2 years.”

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🪕 Ukulele, Banjo & Folk 2 mentions

“I walked in nervous, scared, and unsure if I could even play music… I walked out excited to play my new banjo.”

All stores with ukulele, banjo & folk →

Brands they deal

Brands players name in their reviews of Downtown Sounds — the fastest way to tell what's actually hanging on the wall before you drive over.

🏷️ Gibson

“Recently ordered a Gibson Acoustic Songwriter on line.”

Who else deals Gibson →

🏷️ Marshall

“Howard was very knowledgeable and professional in repairing my Marshall JTM 60 amp!”

Who else deals Marshall →

Brand mentions are mined from reviews and the store's own info — they tell you what's on the wall, not formal authorized-dealer status. If warranty coverage matters, confirm dealer status with the store or the brand's own dealer locator.

What players say again and again

The things reviewers bring up again and again across 181 Google reviews — with their own words as proof.

🔧 expert setups & repairs 3 mentions

“Also I was told I have 2 months to get it set up to my liking if needed.”

🤝 fair trade-in offers 2 mentions

“I'm so happy with an excellent job done in a reasonable time at a fair price!”

🧠 knowledgeable staff 9 mentions

“The staff are great; they know their stuff and they never make me feel like I need to prove my street-cred in order to feel welcome in the store.”

😊 friendly staff 4 mentions

“He, and the rest of the staff were incredibly helpful and filled me with confidence.”

💵 good value 4 mentions

From the reviews

Downtown Sounds is where I go when I need guitar work, and I love shopping there too. The staff are great; they know their stuff and they never make me feel like I need to prove my street-cred in order to feel welcome in the store.

★★★★★ — Marc, Feb 2021

I have a terminally ill young son. He wanted to be a guitarist when he grew up. But, he's not going to get that chance. He wanted a guitar. I figured a Tenor Guitar would be perfect, because they are small, light-weight, and have very narrow necks for his small hands.

★★★★★ — Mike, Jul 2022

I recently bought a used bass at Downtown Sounds. The staff was extremely helpful, set me up in a room to try out the instrument, didn’t bother me the whole time. When I was done I was asked how I liked it and the guy answered my questions with thoughtful and knowledgeable answers.

★★★★★ — David, Mar 2021

Absolutely 5 stars. I went last night, annoyingly close to closing time, but instead of getting even a hint of annoyance(which I felt wouldve been justified) I felt welcomed into the store. And I was taught so much about what was wrong with my guitar in those minutes, the worker didn’t have to tell me all these things.

★★★★★ — Kyle, Jan 2025

Excerpts from public Google reviews. Read all 181 reviews →

Selling or trading gear at Downtown Sounds

Downtown Sounds comes up for buying and trading used gear — confirmed on their own site. Two things make the trip go better. First, bring the whole package: the case or gig bag, the original tremolo arm or bridge parts, the paperwork if you have it — a complete rig is worth real money more than a bare instrument, and it saves the back-and-forth of "can you bring the case in?" Second, know that trade credit almost always beats the cash offer, usually by a healthy margin — if you're upgrading anyway, price your old gear as a trade against the new one before you take cash. Either way, expect the offer to be below what the gear sells for on the wall; the gap is the store's margin for setup, warranty, and sitting on it until the right buyer walks in.

Check trade-in info on their site

Lessons at Downtown Sounds

Reviews and the store's own info mention lessons at Downtown Sounds. If you're signing up a beginner (or restarting yourself), a quick call ahead answers the three things that matter: which instruments they teach, whether the schedule has openings at the time you actually need, and what a first lesson costs. There's no wrong first guitar — a good teacher will happily work with whatever you walk in with, and a shop that teaches usually keeps affordable starter instruments on hand for exactly this reason.

Where to find Downtown Sounds

21 Pleasant St, Northampton, MA01060

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Guitar stores near Downtown Sounds

Mill River Music and Guitars

4.8 ★★★★★ 209 reviews

135 King St, Northampton, MA

Buys used gear Repairs & setups Vintage specialist expert setups & repairsfair trade-in offersknowledgeable staff

Friendly boutique store with a wide array of guitars and amps including used models, plus pedals.

under a mile away

Wind & Reed

4.2 ★★★★☆ 5 reviews

116 Pleasant St #226, Easthampton, MA

Buys used gear Lessons Vintage specialist

3.7 miles away

Healy Guitars

5 ★★★★★ 61 reviews

116 Pleasant St Eastworks West Entrance Suite 058, Basement Level, Easthampton, MA

Repairs & setups Vintage specialist expert setups & repairs

Guitar store offering repairs, modifications, and setups, as well as custom-built electric guitars and basses.

3.7 miles away

All guitar stores in Northampton, MA →

Listing verified July 2026 from public business records and player reviews. Something out of date? Report a correction. Own this store? Claim your listing — it's free.