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Guitar Center
4.3 ★★★★☆ 1,063 Google reviews · Guitar & music store in Kentwood, Michigan
Guitar and musical instrument chain for acoustic and electric guitars.
Plan your visit
- Repairs & setups a repair bench comes up in reviews and the store's own info — call ahead for turnaround, since good techs run a queue
- Buys & trades used gear they buy, trade, or consign used instruments — bring the case and any original parts, and expect trade credit to beat the cash offer
- Lessons lessons come up in reviews and the store's own info — call about openings, instruments taught, and rates before the first visit
- Instrument rentals rentals mentioned — the usual route for band & orchestra season; ask about rent-to-own credit
- Today see hours ·
- Phone (616) 464-0000
- Website stores.guitarcenter.com
Hours
| Monday | 11 AM–7 PM |
| Tuesday | 11 AM–7 PM |
| Wednesday | 11 AM–7 PM |
| Thursday | 11 AM–7 PM |
| Friday | 11 AM–7 PM |
| Saturday | 11 AM–8 PM |
| Sunday | 11 AM–7 PM |
What's on the wall
“Huge shoutout to Rose (guitar tech) for cleaning up my Gibson Les Paul and making her look nice again.”
“Had an issue with a bass guitar that was shipped to me.”
“Jack helped me get everything I was looking for for my starter setup, all while helping me stay within my budget goal.”
“I got my ukulele here and come by for stuff for my guitars when needed.”
Brands they deal
“Huge shoutout to Rose (guitar tech) for cleaning up my Gibson Les Paul and making her look nice again.”
What players say again and again
“Great experience and I enjoyed my time in there as a beginner”
From the reviews
Love it here! I got my ukulele here and come by for stuff for my guitars when needed. The staff are really helpful. I got strings here a few times and staff always helped me when I was too dumb to know which type I needed. I usually come with my dad who also plays guitar. Very nice memories!
Excellent Customer Service! Had an issue with a bass guitar that was shipped to me. Returned it to this location for an exchange. JAKE went above and beyond to call 4 or 5 other Guitar Centers to make sure that the replacement bass guitar was in excellent condition, before having it shipped to me.
Not bad. Bought my first guitar yesterday. Staff doesn’t seem very happy. No one ask if you need any help just stare at you from behind the counter. Bought a new guitar online it didn’t say open box which is a different price. Guitar looked perfect condition so I didn’t say much. Store seemed very well stocked.
Huge shoutout to Rose (guitar tech) for cleaning up my Gibson Les Paul and making her look nice again. He answered all my questions and even found out I had some buzzing in my strings and made sure to take care of that. Super nice guy and probably the best experience I’ve had at Guitar Center.
Selling or trading gear at Guitar Center
Guitar Center comes up for buying and trading used gear — confirmed on their own site. Two things make the trip go better. First, bring the whole package: the case or gig bag, the original tremolo arm or bridge parts, the paperwork if you have it — a complete rig is worth real money more than a bare instrument, and it saves the back-and-forth of "can you bring the case in?" Second, know that trade credit almost always beats the cash offer, usually by a healthy margin — if you're upgrading anyway, price your old gear as a trade against the new one before you take cash. Either way, expect the offer to be below what the gear sells for on the wall; the gap is the store's margin for setup, warranty, and sitting on it until the right buyer walks in.
Lessons at Guitar Center
Reviews and the store's own info mention lessons at Guitar Center. If you're signing up a beginner (or restarting yourself), a quick call ahead answers the three things that matter: which instruments they teach, whether the schedule has openings at the time you actually need, and what a first lesson costs. There's no wrong first guitar — a good teacher will happily work with whatever you walk in with, and a shop that teaches usually keeps affordable starter instruments and rentals on hand for exactly this reason.
Guitar stores near Guitar Center
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