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The String House
4.5 ★★★★★ 63 Google reviews · Guitar & music store in Rochester, New York
Plan your visit
- Buys & trades used gear they buy, trade, or consign used instruments — bring the case and any original parts, and expect trade credit to beat the cash offer
- Lessons lessons come up in reviews and the store's own info — call about openings, instruments taught, and rates before the first visit
- Instrument rentals rentals mentioned — the usual route for band & orchestra season; ask about rent-to-own credit
- Today see hours ·
- Phone (585) 442-9272
- Website thestringhouse.com
Hours
| Monday | Closed |
| Tuesday | 9 AM–5:30 PM |
| Wednesday | 9 AM–5:30 PM |
| Thursday | 9 AM–5:30 PM |
| Friday | 9 AM–5:30 PM |
| Saturday | Closed |
| Sunday | Closed |
What's on the wall
“Steve’s experience, professionalism and insightful advice (kindly offered, always) is a rare treat.”
“Also has repairs and accessories onsite.”
“Since 2012, our family has purchased four violins and a viola from the String House, along with various bows.”
What players say again and again
“I purchased my Violin from them (Maurizio Tadioli, 2000) at a very fair price.”
“Steve and anyone from the shop that I interacted with via phone calls or emails were incredibly knowledgeable.”
From the reviews
I have been a customer for years. I have purchased all of my kid's instruments there, and go there for all of our service. The staff there are so knowledgeable and helpful, and just plain good people.
Very friendly and knowledgeable staff. We bought a Sitar in India and one of the strings broke. We brought it in, and they helped us fix it and did not even charge us! Just a wonderful experience every time we come in.
Since 2012, our family has purchased four violins and a viola from the String House, along with various bows. Steve and his staff are wonderfully helpful in choosing instruments and keeping them serviced.
I wanted to thank Stephen at the String House as well as the staff for such wonderful, accommodating service each and every time I work with them. I recently had a bow re-haired and they went above and beyond getting the bow in better working order as well as doing a fine re-hair.
Selling or trading gear at The String House
The String House comes up for buying and trading used gear — confirmed on their own site. Two things make the trip go better. First, bring the whole package: the case or gig bag, the original tremolo arm or bridge parts, the paperwork if you have it — a complete rig is worth real money more than a bare instrument, and it saves the back-and-forth of "can you bring the case in?" Second, know that trade credit almost always beats the cash offer, usually by a healthy margin — if you're upgrading anyway, price your old gear as a trade against the new one before you take cash. Either way, expect the offer to be below what the gear sells for on the wall; the gap is the store's margin for setup, warranty, and sitting on it until the right buyer walks in.
Lessons at The String House
Reviews and the store's own info mention lessons at The String House. If you're signing up a beginner (or restarting yourself), a quick call ahead answers the three things that matter: which instruments they teach, whether the schedule has openings at the time you actually need, and what a first lesson costs. There's no wrong first guitar — a good teacher will happily work with whatever you walk in with, and a shop that teaches usually keeps affordable starter instruments and rentals on hand for exactly this reason.
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